Chef Tom Colicchio of Top Chef, a great chef and restaurateur, tells the story of a customer who came into his restauarant with an unusual request. The customer asked the server for Snapple Ice Tea. The server went back to Tom smiling and told him of the customer’s special request. Colicchio took a couple dollars out of his pocket and told the server to go across the street and buy the ice tea. The Snapple beverage was served in a glass; the customer knew he got what he wanted and became a regular. Click HERE for the video.
How about sharing your restaurant raves where the restaurant went the extra mile. Help support my positive mood and I promise to write another story.